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Mental Health Portal Of The MANOURJA

Terms & Conditions

Terms & Conditions

Terms of Service
Before utilizing the services offered on the website, kindly review the Terms & Conditions provided below with utmost care.

 

CONTEXT

Your use of the Website and the Services provided therein is governed by these Terms of Usage (“Terms”). By accessing or visiting the Website, or utilizing any content or information made available through the Website/Services, you are acknowledging that you have read, understood, and accepted these Terms and are bound by them. If you do not agree to these Terms, please refrain from using the Website/Services. It is crucial that you carefully review these Terms before accessing or using the Website, as they constitute a legal agreement between you and MANOURJA. These Terms do not intend to modify or limit any other agreement you may have with MANOURJA, including but not limited to the Privacy Policy.

This document is classified as an electronic record under the Information Technology Act of 2000, including the relevant rules and amended provisions pertaining to electronic records in various statutes as modified by the Information Technology Act. It has been created by a computer system and does not necessitate any physical or digital signatures.

This document is made available in compliance with Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, which mandates the publication of rules and regulations, privacy policy, and terms of access or usage for the website www.manourja.com (referred to as the “Website”).

The ownership and operation of the website www.manourja.com (referred to as the “Website”) are carried out by MANOURJA Mental Health Solutions Private Limited, a private limited company that is incorporated and governed by the laws of India. The registered address of the company is located at 33 Netaji Subhash Marg, Indore (M.P.).

By accessing and using the Website, you are acknowledging that you have thoroughly reviewed and understood the terms and conditions (referred to as the “User Agreement”), and you agree to abide by and be legally bound by them, including the Privacy Policy and Cancellation & Refund Policy. These Terms & Conditions govern your use of the Website and the Services (as defined below). If you do not agree to these Terms & Conditions, you must refrain from accessing and using the Website and the Services.

CHANGES TO THE TERMS AND CONDITIONS

We retain the right to modify these Terms at any time without prior notice. Any changes made will be effective immediately upon being posted on the Website, and your continued use of the Website and/or the Services signifies your acceptance of such modifications. It is your responsibility to regularly review the current version of these Terms of Use as posted on the Website.

DEFINITIONS

“Company” means “MANOURJA”, “www.manourja.com”, “we”, “us”, “organizer”, “service provider” or any other similar terminology are all in reference to MANOURJA Mental Health Solutions Private Limited”.

“User” means “Client”, “user”, “you”, “your”, “participants”, “individual”, “person” or other similar terminology are all in reference to you as the user of the Website as a recipient of our Services and resources for the remainder of this document.

“Counselor” means “Psychologist”, “Psychological Wellness Practitioner”, “Psychological Wellness Professional”, “Wellness Professional”, “Therapist”, “Wellness Advisor”, “Expert”, “Consultant”, “Coach”, “Counsellor”, “Mentor”, or similar terminology are all in reference to the Counsellor.

USER ELIGIBILITY

To register, use the Services, or visit or use the Website in any manner, you must be at least 18 years of age or older. By registering, visiting, and using the Website, or accepting this Agreement, you are confirming and warranting to MANOURJA that you are 18 years of age or older, and that you possess the legal right, authority, and capacity to use the Website and the Services offered through it, and agree to comply with this Agreement. Please note that MANOURJA also provides services for minors, but it is mandatory for the Guardian to register with MANOURJA in their own name, and then a minor can avail our services, as long as the minor is accompanied by the Guardian at all times while using our services.

NATURE OF SERVICE

MANOURJA is an online platform focused on mental health and holistic well-being, providing Users with the ability to connect with authorized counselors who offer various Services on the Website, including but not limited to mental wellness training and certificate programs on different subjects related with human behavior and social work. All counselors on the Website undergo screening and possess degree/diploma/certificate, which can be viewed on their profile pages.

The Services offered by MANOURJA include, but are not limited to:

(a) Online counseling services provided by expert counselor authorized by MANOURJA;

(b) Webinars/workshops performed by experts in the field.

(c) Rehabilitation Services.

(d) Participation in feedbacks, blogs, and other submissions on the Website

(e) Face-to-face counseling sessions at MANOURJA counseling center.

All Services provided by MANOURJA are in compliance with the User anonymity and confidentiality policies as outlined in the Privacy Policy.

The Company reserves the right to modify, amend, add, or delete any products or Services without prior notification.

The above-mentioned Services are collectively referred to as the “Services” delivered by the Company to Users on the Website.

User Responsibility:

  • You are fully accountable for your actions and any data you submit, post, or display on or through the Website. MANOURJA bears no responsibility for your conduct while using our Website. You are solely liable for any legal repercussions that may arise from any improper or inappropriate use of the Website.
  • You are allowed to utilize the Website solely for lawful purposes. It is prohibited to post or transmit via the Website any material that infringes upon the rights of others, or is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable. This includes materials that contain harmful formulas, recipes, or instructions, or that encourage behavior that would be considered a criminal offense, could result in civil liability, or otherwise contravene any laws.
  • You are required to use the Services in a lawful and legitimate manner, and not to engage in any activities that violate these Terms. Specifically, you shall not post, use, store, or transmit any of the following
  1. Messages or information under a false name;
  2. Information that is unlawful, libelous, defamatory, abusive, vulgar, obscene, racist, fraudulent, predatory towards minors, harassing, threatening, or hateful towards any person;
  • Unsolicited emails and/or advertisements or promotions of goods and services;
  1. Any content that may cause harm to a third party;
  2. Any content that may constitute, cause, or encourage criminal actions or violate any applicable laws;
  3. Information that infringes or violates the intellectual property rights, privacy rights, or publicity rights of others.
  • To access and utilize the Website, you may need to furnish personal details such as your name, email address, and other relevant information (“Personal Information”). By using the Website, you acknowledge and agree that all the information you provide to MANOURJA will be truthful, accurate, and current. You must not misrepresent yourself or provide any account details, email address, or other information that does not belong to you. MANOURJA will handle your Personal Information and other relevant data in accordance with its Privacy Policy.
  • You are accountable for keeping your account information confidential at all times. Additionally, you are responsible for all activities that take place under your account.
  • By using the website, you grant MANOURJA permission to contact you through email, SMS, or mobile communication (based on the information you provide during your interaction with the website), for the purpose of sharing promotional, informational, or other relevant content as deemed appropriate by MANOURJA.
  • You are prohibited from engaging in the following activities:
  1. Copying, distributing, or disclosing any part of the Website in any medium
  2. Transmitting spam, chain letters, or other unsolicited emails
  • Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the Website’s servers
  1. Taking any action that unreasonably or disproportionately burdens our infrastructure at our sole discretion
  2. Uploading invalid data, viruses, worms, or other software agents through the Website
  3. Collecting or harvesting any personally identifiable information, including account names, from the Website
  • Using the Website for any commercial purposes without obtaining all necessary rights and licenses to the User Content
  • Impersonating another person or misrepresenting your affiliation with a person or entity, engaging in fraud, or attempting to hide your identity
  1. Interfering with the proper functioning of the Website
  2. Accessing any content on the Website through any technology or means not provided by the Website
  3. Bypassing any measures, we may implement to prevent or restrict access to the Website, including features that limit use or copying of content, or enforce limitations on Website use or content.

Disclaimer

Please note that MANOURJA is not equipped to handle medical or psychological emergencies. If you or someone you know is experiencing suicidal ideation, self-harm urges, or symptoms of serious clinical disorders, it is imperative to seek immediate in-person intervention and professional help.

  • If you or anyone you know is going through such distressing thoughts or feelings, we strongly urge you to seek help and guidance from the nearest medical facility.
  • If you are in a crisis or any other person may be in danger – don’t use this site. These resources can provide you with immediate help.
  • Police helpline number 100
  • Medical helpline number 108
  • Child helpline number 1098
  • Women helpline number 1091/1291
  • Elderly helpline number 14567